Detailed Course Outline

Starting Out To begin, participants will learn the basics of Outlook: how to open it, how to close it, how to use it (including the To-Do bar, the Reading Pane, the Navigation Pane, toolbars and menus, and a discussion of the two interfaces), and how to get help. Receiving E-Mail Next, participants will learn how to set up an e-mail account and how to work with messages. Participants will also explore the new interface in depth. Sending E-Mail This lesson will teach participants how to compose e-mail. Participants will also learn how to add attachments and hyperlinks, apply themes, attach Outlook items, reply to messages, and use the Drafts folder. Information Management This section will take a brief look at each of Outlook's folders: Calendar, Contacts, Tasks, Notes, and the Journal. Viewing and Printing Participants will learn how to arrange items, customize the Outlook screen, use Print Preview, and print items. Advanced Organization Tools This section will discuss how to create and use folders, create rules, use the Organize pane, use Outlook's junk e-mail filter (which helps protect from phishing messages and spam), create and use search folders, use favorite folders, and use Instant Search and traditional search. A Word Primer Many of Outlook's message features are actually part of Word, so this section will teach participants how to perform basic Word tasks, including how to select, move, and format text. Doing More in a Message To begin, this section will look at some other Word tools, including paragraph spacing, borders and shading, themes, hyperlinks, and spell check. Then, participants will learn how to include Word elements (such as tables, ClipArt, and SmartArt) to a message. Finally, participants will learn how to add calendars, business cards, tasks, and other Outlook items to a message. Using E-Mail Features This section will look at the mail formats available in Outlook, how to create and use a signature, how to apply stationery, and how to change various message options (such as BCC fields, message priority, and delivery receipts). Understanding E-Mail Accounts Participants will look at each type of e-mail account supported by Microsoft Outlook (Microsoft Exchange Server, POP3, IMAP, and HTTP) in detail. Participants will also learn about RSS support, new to Outlook 2007. Advanced Info Management Participants will learn about advanced calendar, task, contact, and mail options, including how to add holidays to your calendar and how to create recurring appointments. Advanced Topics This section will examine categories, linked items, custom forms, and publishing a calendar to the Web. Configuring Business Contact Manager Business Contact Manager is a small business contact and sales management add-on to Outlook. Participants will learn how to install and set up Business Contact Manager, and how to use the interface and get help. Using Business Contact Manager This section will take an in-depth look at each of the Business Contact Manager components: accounts. business contacts, opportunities, business projects, business tasks, communication history, and linking. Data Management Participants will learn how to use and manage personal folders files (PST files) and Outlook profiles. Outlook Security This section will focus on the Trust Center and macros. Expert Topics To conclude the course, participants will learn about the Outlook Address Book, Information Rights Management, Office diagnostic tools, and Office update.

What you need to know	Length of Course	Certificate	Course Manual
This course requires no  prior training or experience.	1 Day	Upon successful completion of the training course, you will be issued with a course certificate.	The course manual, exercise workbook and files which are yours to keep, will be an invaluable reference tool.

About ICI Training Solutions

ICI is a provider of learning solutions to organisations and individuals throughout Australia, NZ, USA, Canada, United Kingdom and Ireland. When you enrol in a ICI course you can be assured that every effort has been made to maximise your learning experience.

• Assistance from ICI consultants is available to help you in the course that is right fro you
• Distance learning, one or one or onsite workshop study modes are available so that you can receive the attention the you require
• ICI trainers are experienced, certified trainers, familiar with the courseware
• Our approach to learning is firmly based on adult learning principles
• We provide post-course telephone and email support whenever you require it

ICI is a leading provider of professional development and technical training to service organisations worldwide.

Past Clients

The following is a partial list of companies and government departments which have enrolled staff into ICI training courses:

Department of Defence, Metcash Trading Ltd, Navman Technologies, Colliers International, Mitsubishi Corporation, Pearson Education, John Paul College, Brookfield Multiplex, Accor, Employment Directions Network, Coca-Cola Amitil,

HSBC, American Express, Clayton UTZ, Aviva Holdings, Uniting Care Institute of Family Practice, Federal Workplace Authority, Centacare Employment Group, MAX Employment, MAP Group, Calvin Klein, and many more...

: Book Training Now :             Investment  Microsoft Outlook 2007 - Distance Learning   £175